This article is for Disclosers and provides guidance on how to select and pay your CDP admin fee via the CDP Portal. It applies to all Disclosers eligible for the admin fee, primarily companies requested by Capital Markets signatories, Self-Selected companies and Public Authorities. For more information on the CDP admin fee, please see our admin fee FAQ page.
Contents
- Step 1: Sign in to your account
- Step 2: Select your fee option
- Step 3: Select how you want to pay
- Step 4: Make your payment
CDP is a not-for-profit organization. To deliver our services at the necessary global scale, we require a contribution towards our costs from both Disclosers and Requesters participating in our system. The admin fee applies to all Disclosers eligible for the admin fee, primarily companies requested by Capital Markets Signatories, Self-Selected Companies and Public Authorities. Companies exempt from an admin fee include those requested only by Supply Chain, Banks, Private Markets and RE100 Requesters.
Our admin fee levels are Essential, Foundation, and Enhanced. Most companies will be able to select the Foundation and Enhanced fee options, with Enhanced offering the most benefits. The Essential fee will only apply to companies in selected regions. For more information on this, please see our admin fee FAQs.
How to pay your CDP admin fee
Follow the instructions below to select and complete your payment to CDP. Please note, you will need to be an existing user or request access to the CDP Portal first in order to view and proceed with the steps below. You may also find our onboarding steps for disclosing companies steps article helpful.
Note: You will not be able to submit a response if the admin fee step has not been completed or if you have not raised an invoice. Only the Submission Lead will be able to select the fee level, but any user can complete the payment.
Step 1: Sign in to your account
Sign in to your account to access your organization’s Portal homepage. Once signed in, you will see the ‘Admin fee’ tile below the blue onboarding tile on the right side of your Discloser Portal homepage. Click the ‘View fee options >’ button.
Step 2: Select your fee option
You will then be taken to the ‘Choose fee’ page, where you will see our available products and be able to select a fee option for your organization.
For companies eligible for a fee, there will be two or three fee options to choose from:
- Essential
- Foundation
- Enhanced
Read the description and the benefits of each one and then select the one you wish to use, by clicking the red ‘Select’ button underneath it.
Note: only the Submission Lead will be able to select the fee but any user will be able to complete the payment.
Note: Certain countries and Discloser types are exempt from the admin fee, such as Supply Chain only Disclosers. If this applies to you, you will see only one product, called ‘No fee payable’. Select this fee to apply the exemption to your organization. Please see section above and our admin fee FAQs for more information on fee eligibility.
Step 3: Select how you want to pay
Next, you will see the ‘Choose a payment method’ page. Here, click on either:
- Card – Pay Now, or
- Invoice – Pay Later
Note: For organizations based in Latin America, India and China, please select Invoice – Pay Later. CDP is unfortunately unable to accept card payments from companies based in those countries/regions.
Note: We are currently unable to process AMEX payments. Please use another payment card or click ‘Pay by Invoice’ to continue with your submission.
Step 4: Make your payment
Next, you will need to enter your payment or invoice details.
If you chose to make payment by card
Clicking the ‘Card - Pay now’ button will open out the ‘Payment details’ section. Here, enter your billing address and then click ‘Pay Now’.
Next, enter your payment card details and then click ‘Pay Invoice’ to complete the payment.
Once you have completed the payment, you will automatically be redirected to the organization's home page. The payment confirmation will then appear at the top of the screen saying, ‘Payment successful’. The ‘Choose fee’ step will also display a green checkmark beside it.
If you choose to request an invoice
Clicking the ‘Invoice - Pay later’ button submits your request to pay by invoice.
Once you have entered your invoice payment details, you will be directed to the Portal homepage with the message ‘Invoice created’ at the top. You and the contact you added as the invoice contact will both receive a confirmation email that will have your invoice for payment attached.
Now that you have confirmed payment, the Submit button at the end of the questionnaire will become active and the Submission Lead for your organization will be able to submit your questionnaire in the Portal.
If you experience any issues during the process outlined above, please contact us via My Support. When raising this case, please ensure you choose the category ‘I have a payment related query’ and the subcategory ‘I have a query related to my invoice or card payment’ to ensure your case goes to the right team. For any other general queries on fees, please choose the subcategory ‘I have an admin fee query’.
Note: CDP is unable to accept card payment from the following countries/regions: Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Belize, Bolivia (State of), Bonaire, Sint Eustatius and Saba, Brazil, Chile, China, Cocos (Keeling) Islands, Colombia, Costa Rica, Cuba, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Falkland Islands (Malvinas), French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, India, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn, Trinidad and Tobago, Uruguay and Venezuela (Bolivarian Republic of). Please select ‘Pay by invoice’ if your company is based in one of the above countries/regions.
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